Commendations are special recognition of a Muni Operator's service to San Franciscans. They are formal records that are meaningful to our careers.

After a passenger submits a commendation, it is forwarded to our management, and placed in the operators personnel file. Management reviews all commendations, and Operators receives a signed letter from their division superintendent recognizing their service. 

Operators usually keep and treasure the commendations we receive. They are lasting reminders of a meaningful connection with our passengers. It motivates operators to go the extra mile to help passengers in need, or make visitors feel welcome in unfamiliar places. Every operator does work that should earn them this recognition, and anyone can do it in a couple minutes.